signposting
Signposting Toolkit Documentation
This site contains documentation for the Signposting Toolkit – a web-based symptom signposting and care-navigation tool designed for GP reception and care-navigation teams.
Use this site if you are:
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A practice / PCN evaluating the toolkit
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A clinical lead responsible for review and governance
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A developer running or contributing to the project
What’s New
- v1.1 – December 2025
- AI Suggested Questions panel helps staff gather information consistently
- New preferences system for customising card layouts and high-risk buttons
- Improved colour highlighting for urgent appointments and key phrases
- Appointment Directory now accessible from top navigation
- v1.0 – October–November 2025
- First full web version with Clinical Review workflow
- Multi-surgery support for practices with multiple sites or PCNs
- AI Instruction Editor to improve clarity of symptom guidance
For full details, see the Release Notes.
Quick links
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Product overview – what the toolkit does and who it is for
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Technical summary – stack, architecture, APIs, and database
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Release notes – changes between versions
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Roadmap – planned and in-progress features
→ Roadmap
Documentation by topic
Reception / admin teams & governance leads
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Symptom Library – base symptoms, overrides, custom symptoms
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Clinical Governance – approval states, workflows, responsibilities
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High-Risk & Highlighting – colour rules and urgent indicators
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AI Features – AI Instruction Editor and Suggested Questions
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Appointment Directory – managing local appointment types and teams
Developers
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Developer Guide – running the app locally, stack, file structure
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Multi-Surgery & RBAC – tenancy model and role-based permissions
Screenshots
Main symptom search screen
Contact
For onboarding, demos, or questions, email:
contact@signpostingtool.co.uk