Signposting Toolkit – Project Summary

Overview

The Signposting Toolkit is a modular, web-based platform designed to support UK GP practices with safe, efficient care navigation, workflow guidance, and internal knowledge sharing.

The platform is clinically led, designed for real-world use by busy practice teams, and built to scale across multiple surgeries with role-based access control and feature flagging.

Core Modules

The toolkit currently includes the following first-class modules:

Signposting Toolkit – Patient-facing and admin-facing symptom signposting and care navigation
Workflow Guidance – Visual and structured guidance for internal practice workflows
Practice Handbook (formerly “Admin Toolkit”) – A curated internal knowledge base for practice policies, advice, and procedures

Future modules (e.g. Daily Dose micro-learning) will integrate into the same platform and navigation structure.

The application uses a single, shared app shell across all in-app routes.

Key principles

All routes under /s/[id]/… render inside the shared app shell
The universal slide-out navigation panel is the primary navigation mechanism
A standard header (logo, surgery context, menu trigger) is always present
Modules are accessed via the navigation panel, not via bespoke page-level navigation

Rule (non-negotiable)

Any page under /s/[id]/… must render inside the shared app shell (standard header + universal navigation panel).
Exceptions must be explicitly justified (e.g. true full-screen editors).

This ensures:

consistent orientation for users
predictable navigation
minimal cognitive load
future modules integrate cleanly without UX drift

Access Control & Feature Flags

Access is controlled via role-based permissions (Standard user, Practice admin, System admin)
Modules and features may be enabled or disabled per surgery
Disabled modules remain visible in navigation with explanatory messaging

Design Philosophy

Calm, NHS-appropriate UI
Consistency over cleverness
Minimise duplicated navigation patterns
Make the “right thing” the default for both users and developers