The Analytics dashboard gives Surgery Admins and Superusers a clear overview of how their practice uses the Signposting Toolkit. It is designed to support onboarding, governance, and service improvement — not to monitor individual performance.
Overview
The dashboard is available from the admin navigation at Analytics. It shows aggregated usage data for each enabled module, plus a staff usage summary.
A guardrail banner reminds admins that analytics show aggregated usage data and are not designed to monitor individual performance.
Module Summaries
For each enabled module, the dashboard shows a summary card with three key metrics and a list of top items.
Signposting Toolkit
- Views (7 days) — Total symptom views in the last 7 days
- Views (30 days) — Total symptom views in the last 30 days
- Staff engaged — Number of distinct staff members who viewed symptoms
- Most used symptoms — The top symptoms by view count
Practice Handbook
Only shown when the admin_toolkit feature flag is enabled for the surgery.
- Views (7 days) — Total handbook page views in the last 7 days
- Views (30 days) — Total handbook page views in the last 30 days
- Staff engaged — Number of distinct staff who viewed handbook pages
- Most viewed pages — The top handbook pages by view count
Links to the detailed engagement view in the Practice Handbook admin area.
Workflow Guidance
Only shown when the workflow_guidance feature flag is enabled for the surgery.
- Views (7 days) — Total workflow views in the last 7 days
- Views (30 days) — Total workflow views in the last 30 days
- Staff engaged — Number of distinct staff who viewed workflows
- Most viewed workflows — The top workflows by view count
Links to the detailed engagement view in the Workflow Guidance admin area.
Usage by Staff
The staff usage section shows which team members have engaged with the system in the last 30 days. For each staff member, it displays:
- Staff member — Name and email
- Modules accessed — A visual indicator (green tick or neutral) for each enabled module (Signposting, Handbook, Workflow), showing whether the staff member has accessed that module
- Last active — When the staff member was last active in the system
This helps admins identify whether all team members are using the toolkit and which modules may need further training or encouragement.
Access
Analytics are available to:
- Surgery Admins — For their own surgery
- Superusers — For any surgery
Standard users do not have access to the analytics dashboard.
Related Pages
- Admin Guide — Full admin reference
- Symptom Library — Symptom engagement tracking
- Workflow Guidance — Workflow engagement
- Getting Started — Monitoring usage during onboarding
Last updated: February 2026